How do I book a space?

Booking a space with us is simple and convenient. You can book directly through our website by selecting your desired space, date, and time, and completing the booking process online. Alternatively, you can contact our team directly via phone or email, and we’ll assist you in scheduling your reservation.

What payment methods do you accept?

At CoDesk, we strive to make the booking process convenient for our clients. We accept various payment methods, including:

© Credit/debit cards: We accept major credit and debit cards, including Visa, Mastercard,
American Express, and Discover. Payments made with credit or debit cards are
processed securely through our online booking platform.

Online transfers: For clients who prefer bank transfers, we provide online transfer options for seamless payment processing.

Invoicing: Businesses and organizations can opt for invoicing options for hassle-free billing and accounting. Contact our team to discuss invoicing arrangements for your bookings.

Can I make a same-day booking?

For co-working spaces, meeting rooms, and podcast rooms, we accommodate same-day reservations based on availability. We suggest reaching out to us directly via phone or email. However, for larger events and rooms, we kindly request reservations to be made at least 48 hours in advance to ensure proper arrangements and availability.

What is your cancellation policy?

We understand that plans can change, and we aim to provide flexibility for our clients. Our cancellation policy is as follows:

Cancellation deadline: Clients may cancel their booking up to [XX] hours/days before
the scheduled date and time of their reservation without incurring any cancellation
fees.

Late cancellations: Cancellations made after the specified deadline may be subject to cancellation fee equivalent to [XX]% of the total booking amount.

No-show policy: Failure to cancel a booking and not showing up for the reserved time slot may result in the full booking amount being charged to the client’s account. We encourage clients to review our cancellation policy carefully before making their bookings. For specific inquiries or exceptional circumstances, please contact our team for assistance.

What amenities are included in your workspaces?

Our workspaces are equipped with a range of amenities designed to enhance your productivity and comfort. Amenities may include high-speed internet access, ergonomic seating, complimentary refreshments, access to printing facilities, and more. Each workspace may offer different amenities, so we recommend reviewing the amenities list for the specific workspace you’re interested in.

Do you have a kitchen or break room available for members?

Yes, we provide a fully equipped kitchen or break room for the convenience of our members. Our kitchen facilities include amenities such as refrigerators, microwaves, coffee makers, and sinks. Members are welcome to use the kitchen to prepare meals, store food and beverages, or take a break and enjoy a snack or refreshment. We also provide complimentary coffee, tea, and water to keep our members energized and hydrated throughout their workday. Whether you need a quick break or a space to socialize with fellow members, our kitchen facilities are designed to meet your needs and enhance your experience.

Do you have parking facilities available?

Yes, we provide convenient parking options for our clients’ convenience. Here’s what you need to know about our parking facilities.

On-site parking: We offer on-site parking spaces for clients visiting our premises. Our
parking facilities are [secure/monitored] and provide easy access to our workspaces.

Rates: Our parking rates are [XX] per hour/day, with discounts available for long-term bookings or frequent visitors. Please note that parking rates may vary depending on the location and availability.

Accessibility options: Our parking facilities are designed to accommodate clients with special accessibility needs, including designated accessible parking spaces and wheelchair-accessible entrances. Additionally, we provide information on nearby parking lots or alternative transportation options for clients who prefer not to use our on-site parking facilities. For further assistance or inquiries about parking, feel free to contact our team, and we’ll be happy to assist you.

What is the capacity of your largest meeting room?
Our largest meeting room is designed to accommodate up to 50 attendees in a standard seating arrangement. However, depending on your event requirements and seating preferences, the capacity may vary. We offer flexible seating configurations to accommodate different event formats, including theater-style, classroom-style, U-shaped, and boardroom-style setups. Please contact our team for specific inquiries regarding seating capacity and room configurations for your event. We’ll work closely with you to ensure that our meeting room meets your needs and exceeds your expectations.

Can I arrange for additional equipment or services for my booking?

Absolutely! We offer a range of additional equipment and services to enhance your workspace experience. Whether you need extra AV equipment, catering services, or assistance with event setup, our team is here to help. Simply let us know your requirements, and we’ll work with you to accommodate your needs.

Do you offer catering services for events or meetings?

Yes, we offer catering services for events, meetings, and workshops hosted in our spaces. Our catering options include a variety of menu choices, ranging from light refreshments to full meals, to suit your event needs. Contact our team to discuss catering options and customize a menu for your upcoming event.

Are your workspaces pet-friendly?

While we love pets, for the comfort and safety of all our clients, we do not allow pets in our workspaces, with the exception of service animals as required by law.

How secure are your workspaces?

The security and safety of our clients are our top priorities. Our spaces are equipped with secure access controls, surveillance cameras, and on-site staff to ensure a safe and comfortable environment for everyone. Additionally, we encourage clients to report any security concerns or incidents to our team immediately for prompt assistance.